Hi. We ship within 2 weeks of receiving an order. This is because of our active show schedule. We will try to ship within 1 week, but we do not promise unless you need a rush. Use the contact form to tell us if you need a rush. We will contact you within 48 hours
We refund and exchange. The item must be unworn. Send it back and tell us how to redirect the payment, whether it was a credit card or a cash sale at a show and we will exchange or refund your payment. This exchange or refund should be within a year of purchase and you can use the contact form to let us know if we are to receive a package, if you like, or just to ask a question.
Thank you for shopping with us. Ed and Diane Kenny